Team Leader or Supervisor Level 3 Apprenticeship

Location

Classroom, Online and Blended

Most managers are promoted because they are good at their job, not necessarily good at managing people – it is a separate skill.

This programme aims to give team leaders or supervisors the skills that they need to succeed.

Who Is It For?

This course is for anyone in a first line management role.

Occupations may include:

  • Supervisor
  • Team Leader
  • Project Officer
  • Manager

What Is Covered?

This course has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness.

It focuses on the ways organisations operate. The application of management and leadership approaches and how these can positively impact on own role, lead to improved performance, and support teams, colleagues and customers.

This course can be accredited by the Chartered Management Institute (CMI) and can form part of a programme to help delegates achieve the Level 3 Principles of Management and Leadership qualification.

Learning Journey

Delivery Options

There are three delivery options:

  • CMI qualification – the workshops and assessments required to achieve the CMI Level 3 Diploma in the Principles of Management and Leadership
  • A bespoke Leadership Development Programme (LDP)
  • As an apprenticeship with 100% government funding

Course Content

 

PRINCIPLES OF MANAGEMENT AND LEADERSHIP

  • How organisations operate
  • The role of management
  • The application of management and leadership approaches
  • What it takes to be an effective manager

 

MANAGING A TEAM TO ACHIEVE RESULTS

  • Understand the role and purpose of teams
  • Be able to recognise the characteristics of a high performing team
  • Know how to lead, communicate with and motivate a high performing team
  • Know how to respond to challenges when managing a team proactively
  • Know how to manage the performance of a team

 

BUILDING STAKEHOLDER RELATIONSHIPS AND USING EFFECTIVE COMMUNICATION

  • Know the purpose of building stakeholder relationships
  • Understand different channel and types of communication used to build relationships with stakeholders
  • Know how to respond to barriers when communicating with stakeholders
  • Know how to use stakeholder communication

 

CONTRIBUTING TO THE DELIVERY OF A PROJECT

  • Understand the role and purpose of projects in an organisation
  • Understand how projects are developed
  • Know how to deliver a project
  • Know how to monitor progress to ensure successful project delivery

 

MANAGING DAILY ACTIVITIES TO ACHIEVE RESULTS

  • Understand the purpose of daily work activities in the context of an organisation
  • Understand how to prioritise and set objectives for daily work activities
  • Know how to organise and allocate work
  • Understand how to monitor outcomes and respond to problems

 

MANAGING BUDGETS AND RESOURCES

  • Understand the importance of managing resources in your own area of responsibility
  • Understand the use of budgets in an organisation
  • Understand how to manage costs within a budget
  • Know how to monitor and control a budget in your own area of responsibility

 

MANAGING DATA AND INFORMATION

  • Understand the reasons for collecting data and information
  • Know the types and use of data and information used by organisations
  • Know how to manage data and information
  • Know how to interpret data and information and communicate findings

 

MANAGING OWN PERSONAL AND PROFESSIONAL DEVELOPMENT

  • Understand the benefits of personal and professional development
  • Understand how personal and professional development is informed
  • Know how to identify opportunities for personal and professional development
  • Know how to create and monitor a personal and professional development pla

100%

of our clients would recommend Alpha to a colleague or peer

90%

of a cohort was promoted within 2 years after participating in an Alpha course.

96%

of participants felt more confident in their role, following an Alpha commercial leadership course.

Our managers benefited from being on this course. We saw a marked improvement in their morale and in staff retention as a result of investing in this programme.
As a newly appointed manager I had no experience of managing a team. This course gave me the formal training I needed to motivate my colleagues so that we could collectively deliver against our corporate objectives.

Why study with Alpha?

Innovation and creativity born from experience

We are thought leaders in instructional and learning journey design and holistic solution architects. We have extensive finance and investments experience combined with skills application to deliver performance improving results. We develop immersive learning environments that maximize time to productivity, support talent retention and added value to improving quality of hires.

Knowledge Exchange Evangelists

We are focused on mining the embedded organisational intellectual capital for the benefit of the next generation. We create and curate best in class practice gathered from our experience with the leading financial institutions. We design our programmes with the end in mind – what results are you trying to achieve with this intervention? What metrics will we set ourselves to achieve that?

Generation Proof

Quality and innovation, using current market and industry best practices, have made us a trusted partner in delivering dynamic and motivating training for the financial and capital markets. Our programmes are generation proof and responsive to evolving learner needs and styles. Our solutions use a multi-stakeholder engagement strategy that expands beyond relationships between the learner and learning provider. We create connections with managers, peers and the wider business to drive impactful return on investment..

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The team are so friendly and pleasant to work with, everyone is very professional and keen to help us. Building a relationship over the past couple of years helps us to feel like the Alpha team are even more able to understand our needs and provide more proactive solutions.
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