This Operations/ Departmental Manager Training course is for existing managers who want to develop their management skills further.
Key responsibilities may include:
This programme focusses on the way organisations operate and the application of management and leadership approaches to improve your impact as a manager. It will lead to improved performance and you will be better at supporting your colleagues and the service you give your customers.
This course can be accredited by the Chartered Management Institute (CMI) and can form part of a programme to help delegates achieve the Level 5 Diploma in Leadership & Management.
There are three delivery options:
Principles of Operational Leadership and Management in an Organisational Context
Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
Managing Projects to Achieve Results
Creating and Delivering Operational Plans
Managing Stakeholder Relationships
Using Reflective Practice to Inform Personal and Professional Development
We already had a number of leadership development programmes in place. By working with Alpha Development we brought these together into a single integrated programme which was funded by the apprenticeship levy. This was customised to meet our exact needs and to reflect our culture and values.
This tailored Operational Manager Training programme allowed me to work on tasks that related to my bank’s business. The project I worked on resulted in a solution which we subsequently implemented and yet still counted towards my qualification.
We are thought leaders in instructional and learning journey design and holistic solution architects.
We have extensive finance and investments experience combined with skills application to deliver performance improving results.
We develop immersive learning environments that maximize time to productivity, support talent retention and added value to improving quality of hires.
We are focused on mining the embedded organisational intellectual capital for the benefit of the next generation.
We create and curate best in class practice gathered from our experience with the leading financial institutions.
We design our programmes with the end in mind – what results are you trying to achieve with this intervention? What metrics will we set ourselves to achieve that?
Quality and innovation, using current market and industry best practices, have made us a trusted partner in delivering dynamic and motivating training for the financial and capital markets.
Our programmes are generation proof and responsive to evolving learner needs and styles.
Our solutions use a multi-stakeholder engagement strategy that expands beyond relationships between the learner and learning provider. We create connections with managers, peers and the wider business to drive impactful return on investment..
The team are so friendly and pleasant to work with, everyone is very professional and keen to help us. Building a relationship over the past couple of years helps us to feel like the Alpha team are even more able to understand our needs and provide more proactive solutions.