An investment in skills development and the transition of newly hired graduates into the revenue generating functions of a major global bank.The Challenge
The program team at a major US bank approached Alpha Development to partner them in structuring the ongoing development of their Global Markets graduate intake. They identified the “100 days on the desk” milestone as an opportunity to proactively address this requirement. The critical issue for the new-hires was the impact of transition from campus to corporate; after an intense technical induction program, graduate cohorts could often get ‘lost’ on the desk. By addressing this development gap before the first 100 days of life in their new role, the graduates could:
Alpha adopted a bottom-up and top-down approach to developing content. First, we approached the transition from the perspective of the graduate. This enabled our consultants to focus in on key tools and techniques that could be immediately applied on the desk.
The second phase approached content from the perspective of the line managers of the newhire. Alpha explored the communication and management challenges of developing millennials in the workplace and looked at the best practice strategies of managers that have succeeded in bridging this generation gap.
The final aspect to development was to help the program team get the graduates off the desk; striking a balance between the cultural demands of the organization and the evident needs of the participants.
The final program was delivered as a half day module for small groups 60 days post-induction.
The resulting program tackled the subtler nuances of productivity, feedback, influence and networking in the organization. The session also allowed graduates to explore the workplace from the perspective of their manager and understand the challenges they faced daily.
Post-course evaluation reflected how positive the graduates were about the opportunity to reflect and the investment made in their development.
The second significant output was the recognition of the need for targeted and timely training for the Managers of the incoming graduate cohort.
The organization began to benefit from a manager population that understood the balance between ‘optimizing’ and ‘maximizing’ graduate performance during the early stages of their career.