The foundation – creating rapport
People like people like themselves
Communicating to connect
Auditing your relationships
CHALLENGE
Appreciate that relationships are essential to a fulfilled life and a thriving organisation.
CREATE
CHANGE
Adapt your communication style, working style or listening style to adapt to your audience.
Post programme activities to support the transfer of learning and building of habits.
Share the listening styles with a trusted colleague. Which do they think you use most often? When does this style serve you well and when might you need to be flexible in your listening style?
Find opportunities to ask meaningful questions to the people you work with. Take advantage of being early for a meeting (virtual or otherwise), walking to get coffee or sharing an elevator ride to learn more about the people you work with.
Before you hit send on the next important email you write, pause and consider the preferences of the recipient. What kind of impact might your email make? How can you tailor it more appropriately to your audience?
We are thought leaders in instructional and learning journey design and holistic solution architects. We have extensive finance and investments experience combined with skills application to deliver performance improving results. We develop immersive learning environments that maximize time to productivity, support talent retention and added value to improving quality of hires.
We are focused on mining the embedded organisational intellectual capital for the benefit of the next generation. We create and curate best in class practice gathered from our experience with the leading financial institutions. We design our programmes with the end in mind – what results are you trying to achieve with this intervention? What metrics will we set ourselves to achieve that?
Quality and innovation, using current market and industry best practices, have made us a trusted partner in delivering dynamic and motivating training for the financial and capital markets. Our programmes are generation proof and responsive to evolving learner needs and styles. Our solutions use a multi-stakeholder engagement strategy that expands beyond relationships between the learner and learning provider. We create connections with managers, peers and the wider business to drive impactful return on investment..
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The team are so friendly and pleasant to work with, everyone is very professional and keen to help us. Building a relationship over the past couple of years helps us to feel like the Alpha team are even more able to understand our needs and provide more proactive solutions.