Coaching Skills

Coaching offers one of the most valuable tools in every Manager’s toolbox, so it is crucial to understand what coaching is, and how it can be used to best effect.

Coaching Skills introduces a robust coaching toolkit for Managers and people leaders who are looking to coach their team members to develop their potential, or anyone who is interested in utilising coaching to support their colleagues, peers or team members to upskill and develop their capability.

Course Content

Pre-Session Reflection
Come prepared to discuss a particular person in your team you would like to coach

What is Coaching?
Coaching – What it is and what it’s not

Identifying Coaching Opportunities.
Set the scene for a positive coaching experience
Formal and informal coaching opportunities
Establishing a clear coaching goal

How to Coach
Introduce and review GROWS model
Demonstration of the GROWS model in action
Practice and feedback activity

Course Approach

Perceptions of coaching
Your mindset towards coaching and be willing to demonstrate the knowledge, behaviour and attitude of a successful coach

A culture of coaching
An understanding of the purpose, roles and responsibilities of a coaching relationship

Identify coaching opportunities
Plan regular coaching conversations with a coach

Embedding Success

Post programme activities to support the transfer of learning and building of habits

CHALLENGE: Don’t give all the answers
Instead, create an environment where colleagues are encouraged to provide ideas and solutions

CREATE: A plan 
Plan to regularly coach at least one coachee over the next three months and ask for their feedback on the process

CHANGE: Your regular one-to-ones
Identify potential topics for coaching  and include a coaching component in your sessions


of our clients would recommend Alpha to a colleague or peer


of a cohort was promoted within 2 years after participating in an Alpha course.


of participants felt more confident in their role, following an Alpha commercial leadership course.

Why study with Alpha?

Innovation and creativity born from experience

We are thought leaders in instructional and learning journey design and holistic solution architects. We have extensive finance and investments experience combined with skills application to deliver performance improving results. We develop immersive learning environments that maximize time to productivity, support talent retention and added value to improving quality of hires.

Knowledge Exchange Evangelists

We are focused on mining the embedded organisational intellectual capital for the benefit of the next generation. We create and curate best in class practice gathered from our experience with the leading financial institutions. We design our programmes with the end in mind – what results are you trying to achieve with this intervention? What metrics will we set ourselves to achieve that?

Generation Proof

Quality and innovation, using current market and industry best practices, have made us a trusted partner in delivering dynamic and motivating training for the financial and capital markets. Our programmes are generation proof and responsive to evolving learner needs and styles. Our solutions use a multi-stakeholder engagement strategy that expands beyond relationships between the learner and learning provider. We create connections with managers, peers and the wider business to drive impactful return on investment..

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The team are so friendly and pleasant to work with, everyone is very professional and keen to help us. Building a relationship over the past couple of years helps us to feel like the Alpha team are even more able to understand our needs and provide more proactive solutions.
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