Fintech for Retail Banking

This course explores how the technologisation of financial services is transforming the way individuals interact with their bank.


This course is for Tech Analysts, Retail Banking professionals.

Learning Outcomes

By the end of the course, participants should be able to:

  • Describe key technologies and players in the overall FinTech landscape
  • Explain how FinTech, traditional financial services providers and regulators compete and cooperate
  • Discuss particular applications of FinTech in the retail space

Course Content

  • Innovations in Financial Technology (FinTech)
  • Directions in FinTech innovation
  • Transactional
  • Lending
  • RegTech
  • InsureTech
  • Impacting the customer journey
  • The digital revolution in Retail Banking
  • New payment methods: integration with mobile
  • Open banking and its effect on the marketplace
  • Do all customers use or evaluate the use of digital channels in the same way?
  • Deep-dive: robo-advisors and their role in Private Banking


of our clients would recommend Alpha to a colleague or peer


of a cohort was promoted within 2 years after participating in an Alpha course.


of participants felt more confident in their role, following an Alpha commercial leadership course.

Why study with Alpha?

Innovation and creativity born from experience

We are thought leaders in instructional and learning journey design and holistic solution architects. We have extensive finance and investments experience combined with skills application to deliver performance improving results. We develop immersive learning environments that maximize time to productivity, support talent retention and added value to improving quality of hires.

Knowledge Exchange Evangelists

We are focused on mining the embedded organisational intellectual capital for the benefit of the next generation. We create and curate best in class practice gathered from our experience with the leading financial institutions. We design our programmes with the end in mind – what results are you trying to achieve with this intervention? What metrics will we set ourselves to achieve that?

Generation Proof

Quality and innovation, using current market and industry best practices, have made us a trusted partner in delivering dynamic and motivating training for the financial and capital markets. Our programmes are generation proof and responsive to evolving learner needs and styles. Our solutions use a multi-stakeholder engagement strategy that expands beyond relationships between the learner and learning provider. We create connections with managers, peers and the wider business to drive impactful return on investment..

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The team are so friendly and pleasant to work with, everyone is very professional and keen to help us. Building a relationship over the past couple of years helps us to feel like the Alpha team are even more able to understand our needs and provide more proactive solutions.
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