A major European bank approached Alpha Development to restructure an existing 1 year global development programme for new hires with less than 2 years of finance related experience. The programme needed to address the issue of ensuring consistent development for off-cycle recruitment intakes while running simultaneously in various global locations. The critical challenges for Programme Management were to:
Alpha developed a flexible “packaged” programme that adopted a broad range of learning delivery methods, including: classroom training, interactive webinars, short video primers and online simulations with eLearning modules.
The 3-day classroom training gave participants the appropriate introductory insight into the bank, the industry and their new careers through teaching, group exercises and opportunities to network with business stakeholders.
Technical content was integrated with professional skills to build a platform for ongoing development. Online webinars and eLearning provided flexibility and regularity for sustained learning.
Alpha and the client analysed employee spend data, from recruitment through to the end of year one in the role. As a result, Alpha was able to offer a bespoke per-head fee structure which gave all departments clarity on development budgets and enabled accurate annual budgetary forecasting across the business.
Alpha provided an outsourced Programme Management team and received enhanced security clearance to access the client’s data and systems. This enabled Alpha to take full responsibility for the administrative burden of the programme, freeing up the client’s Learning Team to undertake more strategic “value-add” projects for the business.
Key programme tasks include:
Central to the success of the solution was a clear understanding of service level expectations, supported by consistent communication between the Alpha team and client stakeholders.
The programme has received consistently positive feedback from participants, managers and Learning and Development teams globally.
Senior Management has identified the GYO Development Programme as an example of learning best practice and have targeted replication across other geographies and business areas in 2016.