Future-proofing the leadership pipeline

Leading global bank with a focus on emerging markets

Client

A leading global bank.

Client Objectives

Aligning to wider business strategy for their corporate and investment banking divisions, this leading global bank undertook a comprehensive training needs analysis with the aim of increasing retention across junior client-facing roles and building a ‘future-proof’ leadership pipeline.

Our Solution

An immersive talent development program designed in partnership with multiple stakeholders across the bank, ensuring commitment across the board to drive transformation.​ A sharp focus on upskilling those in junior client facing roles; ensuring a ‘future ready’ leadership pipeline of agile, lifelong learners who embrace change and respond quickly and effectively to internal and external opportunities and threats. This was achieved through the inclusion of a broad base of meta skills with multiple areas of product/divisional expertise within the program design.

Success for our Client

We were able to accurately measure and report participant progress by aligning the program design to both the client’s own skills framework and the performance rubrics identified and agreed with stakeholders in the initial design phases. This enabled us to generate a meaningful assessment of the participants’ progress throughout the program and their suitability to specific roles, helping position them within the pipeline for future leadership within client facing divisions.

Why Alpha?

Alpha was perfectly positioned to provide the best possible partnership for our client on this project. Not only did we have a proven track record with this client of delivering global programs tailored to their markets and regional client base, but the opportunity to leverage our modularized curriculum offered a highly optimized learning journey in terms of investment of time, resource and budget.

Related Case Studies

Client Engagement for Asset Management Senior CRMs

To standardize their approach to Client Relationship Management across all non-US regions.​ In challenging markets, and with a historical culture of prioritizing ‘relationship’ over ‘sales’, the firm wished to increase commercial results with more focused client engagement skills.

Read More »