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Re-skilling a global salesforce to address new markets

Leading global card and payment service provider

Client

A global card and payment solution provider.

Client Objectives

This global card and payment solution provider needed to upskill global sales teams to align with expanding business and corporate strategic direction. Increased product and service portfolio has led to the need for salespeople to expand knowledge around financial institutions and Corporate Banking functions.

Our Solution

A three-part series of virtual, instructor-led live training modules using an extended team of practitioner SME facilitators with extensive experience of Corporate Banking.

Delivered globally, each module used locally specific case study examples to aid understanding and place learning in regional context.

Flexibility of delivery method with supporting eLearning and video learning curriculum to support a mobile salesforce.

Success for our Client

  • Highly tailored advanced modules integrate our client’s own products and services to help salespeople to identify key prospects and align solutions with their clients’ pain points.
  • Strong positive feedback from all levels of seniority in the global sales teams and demand for further learning.
  • Increased top-of-funnel activity with new, targeted prospects and opportunities.
  • Expanded deal size with live opportunities, increasing uptake of across product and service suite.
  • Enhanced cross-sell opportunities with existing card service clients

Why Alpha?

Alpha were identified as the partner of choice following our initial response to a request to tender. Our flexible approach to design and partnership built trust and enabled our teams to expand the proposition to a broader audience.

Client Quote:

“We are SO PLEASED with the program and so are our sales teams! Thank you. This really has been a winning formula for facilitation this week”. VP L&D

 

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